CaseSignal.ai

Client Terms of Use

Effective Date: January 1, 2025

1. Introduction

Welcome to CaseSignal.ai. These Client Terms of Use ("Terms") govern your use of our estate planning intake platform (the "Service") when you access it through an invitation from your attorney or law firm.

By using the Service, you agree to these Terms. If you do not agree, please do not use the Service and contact your attorney directly.

2. What This Service Does

CaseSignal.ai is a tool that helps attorneys collect information for estate planning. When you use this Service:

  • You provide information about yourself, your family, your assets, and your estate planning wishes;
  • You may interact through voice conversation, text chat, or visual forms;
  • Artificial intelligence (AI) helps guide the conversation and organize your information;
  • The information you provide is shared with the attorney or law firm that invited you.

IMPORTANT: CaseSignal.ai is NOT your attorney. We provide technology to help your attorney collect information. Any legal advice, document review, or legal decisions are made by your attorney, not by CaseSignal.ai or our AI systems.

3. Your Consent

By using this Service, you consent to the following:

3.1 Information Collection

You consent to provide personal information including but not limited to:

  • Your name, contact information, and date of birth;
  • Information about your family members and relationships;
  • Information about your assets, property, and financial accounts;
  • Your wishes for estate planning, healthcare directives, and beneficiary designations;
  • Any other information relevant to your estate planning needs.

3.2 Voice Recording

If you choose to use voice features, you consent to:

  • Recording of your voice during the intake conversation;
  • Transcription of your recorded speech into text;
  • Processing of your voice and transcript by AI systems;
  • Storage of recordings and transcripts as described in our Privacy Policy.

Voice recording is optional. You may choose to use text chat or visual forms instead.

3.3 AI Processing

You understand and consent to:

  • Your information being processed by artificial intelligence systems;
  • AI being used to guide conversations, extract information, and organize data;
  • AI-generated summaries and drafts being created from your information;
  • Third-party AI services processing your information.

3.4 Sharing with Your Attorney

You consent to all information you provide being shared with the attorney or law firm that invited you to use this Service. This includes:

  • All personal and family information you provide;
  • Voice recordings and transcripts;
  • AI-generated summaries and extracted data;
  • Your completion status and session activity.

4. No Attorney-Client Relationship with CaseSignal

CaseSignal.ai is not a law firm and does not provide legal advice.

Your use of this Service does not create an attorney-client relationship between you and CaseSignal.ai. Any attorney-client relationship you have is with the attorney or law firm that invited you to use this Service.

All AI-generated content, including suggested language and draft documents, must be reviewed by a licensed attorney before use. Do not rely on any AI output as legal advice.

5. Accuracy of Information

You agree to provide accurate and complete information to the best of your knowledge. Your attorney will rely on this information for estate planning purposes. Inaccurate information may result in documents that do not reflect your wishes.

You may review and correct information during the intake process. If you discover errors after completing intake, contact your attorney directly.

6. Eligibility

To use this Service, you must:

  • Be at least 18 years of age;
  • Have legal capacity to enter into agreements;
  • Have received a valid invitation from an attorney or law firm.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Key points:

  • We collect information you provide during intake;
  • Your information is shared with the attorney who invited you;
  • We use AI services to process your information;
  • We retain your data for a limited time (see Privacy Policy for details);
  • We implement security measures to protect your information.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted or error-free;
  • AI-generated content will be accurate or complete;
  • The Service will meet your specific needs.

All legal advice and document review must come from your licensed attorney, not from this Service or its AI systems.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASESIGNAL.AI SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO:

  • Errors or inaccuracies in AI-generated content;
  • Decisions made based on information from this Service;
  • Technical issues or service interruptions;
  • Unauthorized access to your information.

Your legal relationship and any liability for legal services is with your attorney, not with CaseSignal.ai.

10. Changes to Terms

We may update these Terms from time to time. If you use the Service after changes are posted, you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles.

12. Contact

For questions about these Terms or the Service, contact:

CaseSignal.ai
Email: support@casesignal.ai

For questions about your estate planning or legal matters, please contact your attorney directly.

13. Your Agreement

BY USING THIS SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS, INCLUDING THE CONSENT PROVISIONS IN SECTION 3, AND AGREE TO BE BOUND BY THEM.

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