1. Agreement
This End User License Agreement ("EULA" or "Agreement") is a legal agreement between you (either an individual or a legal entity) and CaseSignal.ai ("Licensor," "we," "us," or "our") for the use of the CaseSignal.ai software platform, including all associated features, content, and services (the "Software").
BY ACCESSING OR USING THE SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT USE THE SOFTWARE.
2. License Grant
2.1 License
Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Software for your internal business purposes in connection with providing legal services to your clients.
2.2 Restrictions
You may not:
- Copy, modify, or create derivative works of the Software;
- Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software;
- Rent, lease, lend, sell, sublicense, or otherwise transfer the Software to third parties;
- Remove, alter, or obscure any proprietary notices on the Software;
- Use the Software to develop a competing product or service;
- Use the Software in any way that violates applicable laws or regulations;
- Use automated systems to access the Software beyond normal usage patterns;
- Circumvent or disable any security or access control features.
3. AI-Generated Content
3.1 Nature of AI Output
The Software uses artificial intelligence to assist with estate planning intake and document generation. AI-generated content, including but not limited to extracted information, suggested language, and draft documents, is provided as a starting point for attorney review.
3.2 No Guarantee of Accuracy
IMPORTANT: AI-generated content may contain errors, omissions, or inaccuracies. The Software does not guarantee the accuracy, completeness, or legal sufficiency of any AI-generated content. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING, VERIFYING, AND APPROVING ALL AI-GENERATED CONTENT BEFORE USE.
3.3 Professional Responsibility
The Software is a tool to assist licensed attorneys. It does not replace professional judgment or constitute legal advice. You remain fully responsible for:
- Verifying all information collected through the Software;
- Reviewing all AI-generated documents before use;
- Ensuring compliance with applicable laws and professional ethics rules;
- Providing competent legal representation to your clients.
4. Client Consent
4.1 CaseSignal-Managed Consent
CaseSignal.ai obtains client consent directly through the Software. Before beginning the intake process, clients are required to review and accept our Client Terms of Use and Privacy Policy, which inform them of:
- The use of AI technology to assist with their intake;
- Voice recording and transcription (if using voice features);
- That all AI-generated content will be reviewed by an attorney;
- The limitations of AI-generated content;
- How their data is collected, used, and shared.
4.2 Attorney-Client Relationship
While CaseSignal.ai manages consent for use of the Software, you remain solely responsible for your attorney-client relationship, including any engagement letters, fee agreements, or additional disclosures required by your jurisdiction or practice.
5. Intellectual Property
5.1 Licensor's Rights
The Software, including its code, design, algorithms, AI models, documentation, and all intellectual property rights therein, are and shall remain the exclusive property of CaseSignal.ai. This Agreement does not grant you any ownership rights in the Software.
5.2 Your Content
You retain ownership of the data you input into the Software and documents you create using the Software (after your review and modification). You grant us a limited license to use your content solely to provide the Software's services.
5.3 Feedback
If you provide suggestions, ideas, or feedback about the Software, we may use such feedback without any obligation to you.
6. Privacy and Data Security
Your use of the Software is subject to our Privacy Policy, which describes how we collect, use, and protect information. You acknowledge that:
- Client data entered into the Software will be processed by our systems and third-party AI providers;
- CaseSignal.ai obtains client consent for Software use through our Client Terms of Use;
- You are responsible for exporting and maintaining your own records of client data for your professional record-keeping obligations.
7. Disclaimers
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
- WARRANTIES THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE;
- WARRANTIES REGARDING THE ACCURACY OR COMPLETENESS OF AI-GENERATED CONTENT;
- WARRANTIES THAT THE SOFTWARE WILL MEET YOUR SPECIFIC REQUIREMENTS.
YOU ASSUME ALL RISK FOR YOUR USE OF THE SOFTWARE AND ANY AI-GENERATED CONTENT.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- IN NO EVENT SHALL CASESIGNAL.AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL;
- OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THIS AGREEMENT OR YOUR USE OF THE SOFTWARE SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) FIVE HUNDRED DOLLARS ($500);
- WE SHALL NOT BE LIABLE FOR ANY DAMAGES RESULTING FROM YOUR RELIANCE ON AI-GENERATED CONTENT WITHOUT PROPER REVIEW AND VERIFICATION.
9. Indemnification
You agree to indemnify, defend, and hold harmless CaseSignal.ai and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
- Your use of the Software;
- Your violation of this Agreement;
- Your violation of any applicable law, regulation, or professional ethics rule;
- Your failure to properly review AI-generated content;
- Any claim by your clients related to your use of the Software or your legal services.
10. Term and Termination
10.1 Term
This Agreement is effective until terminated by either party.
10.2 Termination by You
You may terminate this Agreement at any time by ceasing to use the Software and deleting your account.
10.3 Termination by Us
We may terminate or suspend your access to the Software immediately, without prior notice, if:
- You breach any provision of this Agreement;
- You fail to pay any applicable fees;
- We are required to do so by law;
- We discontinue the Software.
10.4 Effect of Termination
Upon termination:
- Your license to use the Software immediately terminates;
- You must cease all use of the Software;
- Provisions that by their nature should survive will survive termination.
10.5 Data Export Upon Termination
Voluntary Termination: If you terminate this Agreement, you are responsible for exporting any data you wish to retain before closing your account.
Termination by Us: If we terminate your access, you may request a copy of data we maintain for your accepted clients within 30 days of termination. We will provide such data in a standard text-based format of our choosing (which may include JSON, PDF, or other document formats). We are not obligated to provide data in any specific format or to maintain compatibility with other systems.
11. Updates and Modifications
We may update, modify, or discontinue the Software or any features at any time without prior notice. We may also update this Agreement from time to time. Material changes will be communicated through the Software or via email. Your continued use of the Software after such changes constitutes acceptance of the modified Agreement.
12. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions. Any dispute arising from this Agreement shall be resolved in the state or federal courts located in Wyoming, and you consent to the personal jurisdiction of such courts.
13. General Provisions
13.1 Entire Agreement
This Agreement, together with our Terms of Service and Privacy Policy, constitutes the entire agreement between you and CaseSignal.ai regarding the Software.
13.2 Severability
If any provision of this Agreement is found to be unenforceable, the remaining provisions shall continue in full force and effect.
13.3 Waiver
Our failure to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
13.4 Assignment
You may not assign or transfer this Agreement without our prior written consent. We may assign this Agreement without restriction.
14. Contact Information
For questions about this EULA, please contact us at:
CaseSignal.aiEmail: support@casesignal.ai
15. Acknowledgment
BY USING THE SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND CASESIGNAL.AI AND SUPERSEDES ANY PRIOR AGREEMENTS OR UNDERSTANDINGS.